Overview

Select a VA and a time period, then Download the PDF or Email it to yourself. All hours come live from Hubstaff at generation time — never cached. Add optional client name/logo for white-label reports.

Create a ticket when a client reports an issue. Assign one or more VAs — they'll be notified and can respond via their portal. Use the bulk bar (select checkboxes) to update many tickets at once. Tickets have SLA deadlines — overdue ones show in red.

Pulls Hubstaff screenshots live for the selected day. Browse by hour, filter by VA, or switch between every-10-min sampling and all captures (Hubstaff takes up to 3 per slot). Hover a tile to flag it for QA review.

Claude summarizes what needs your attention today across the team — low activity, idle time, SLA risks. The Needs Attention panel shows raw alerts from yesterday's data. Refresh to regenerate with the latest numbers.

Shows upcoming events from the Armasourcing and We The Grind Google Calendars. Filter by Today, This Week, or All. Color stripes indicate source calendar (gold = Armasourcing, purple = WTG).

Clients rate their VAs periodically. Overview shows scores per VA and recent reviews. Manage lets you pair clients with VAs — when a new pairing is added, the system will automatically request feedback on schedule. Send Now triggers immediate feedback requests.